FREQUENTLY ASKED QUESTIONS

Find all your questions answered here.

What is Sniffle?
Sniffle is like having a doctor at your fingertips at any time. It’s a completely new way for you to check symptoms and receive treatment from healthcare providers. With the Sniffle app, you can check your symptoms and get a diagnosis before deciding to see a provider. Then Sniffle can connect you with licensed providers through our secure virtual clinic using live chat and video. You can get started now with early answers right from your device. Sniffle your symptoms with our advanced Symptom Checker, powered by artificial intelligence technology. By paying just $10 per month for a Sniffle Plus subscription, you can get immediate, research-based diagnoses by answering just a few questions about your symptoms. The Sniffle AI makes it possible! And the other benefit of this monthly subscription is that you pay no booking fees for virtual visits. Sniffle works on any web-enabled device, such as a desktop computer, laptop, tablet, or smartphone. With Sniffle, you get to see or speak with your provider without ever leaving the comfort of your home. You can choose a provider who practices in your state. And if your own doctor, physician assistant, or nurse practitioner doesn’t use Sniffle yet, invite them to download the free app.
How does Sniffle work?

Using Sniffle is easy. Just set up your free personal, secure account, find your selected provider, and schedule an appointment. Your provider will contact you at the scheduled time.

Unlike a traditional appointment, you won’t need to visit your provider’s office in person. Instead, you can conduct your visit over your desktop computer, laptop, tablet, or smartphone, all within our secure video conferencing and messaging feature.

And before your appointment, just Sniffle your symptoms! Our Symptom Checker uses an AI-powered tool that’s been proven by leading private and public institutions and prominent healthcare organizations. Sniffle leverages the accumulated knowledge from decades of stored provider notes and billions of diagnoses.

By paying just $10 per month with Sniffle Plus, you can get immediate, research-based diagnoses by just answering a few questions in the Symptom Checker. The Sniffle AI makes it possible! And the other benefit of the Sniffle Plus subscription is that you pay no booking fees for virtual visits.

Ready to get started? Set up your account.

How much does a Sniffle visit cost?

The Sniffle app is free, and you will only pay when you visit a healthcare provider or if you subscribe to Sniffle Plus.

To schedule and hold an appointment, you pay only a $10 fee at the time of scheduling to reserve your appointment. Your provider sets the cost of your virtual visit, which you can see beforehand. Sniffle has no hidden costs, just straightforward, convenient care.

By adding the Sniffle Plus subscription for $10 per month, you can get immediate, research-based diagnoses by answering just a few questions about your symptoms. The Sniffle AI feature accesses a proven database utilized by leading private and public institutions and replaces the guesswork of general internet searches. And the other benefit of this program is that you pay no booking fees for virtual visits.  

Have insurance? Use it for Sniffle visits, just like in-person care!

Nearly all insurance plans now cover telemedicine, and the cost may be even less than a traditional visit. The Sniffle app will verify your insurance automatically. You’ll know what may be covered and what your estimated payment may be.

How can I invite others to use Sniffle?

Subscribers can get a free month when a friend joins Sniffle Plus using your unique referral link—and the new subscriber receives a free month, too! Keep inviting friends and family—each new subscriber gives you and them a free month.

The new subscriber must use your referral link when they join Sniffle and sign up for their own subscription.

This benefit is unlimited, so start sharing Sniffle with anyone who wants convenient healthcare!

Can you help me find my doctor on Sniffle?

Not finding your provider? Invite them to join Sniffle! It’s free and only takes a few moments for your chosen provider to sign up and start using Sniffle.

My provider isn’t available today. Can I see someone else?
Yes, of course! You can see any provider available in your state for Sniffle appointments. Find a provider who has available appointments.
What conditions can providers treat using Sniffle?

Sniffle is ideal for common routine conditions, such as colds, flu, stomach aches, allergies, sinus infections, rashes and skin conditions, migraines, urinary tract infections, cough, fever, sore throat, diarrhea, pinkeye, upper respiratory issues, bronchitis, and insomnia.

Why do healthcare providers use Sniffle?

Sniffle providers know that clinic waiting times and in-person visits have challenges. They want to provide the best care and get you feeling better as soon as possible. 

By using Sniffle for routine visits, providers can deliver care where and when it’s convenient for you and your family. Emergency rooms and urgent care centers can be expensive, and they’re often not the place for ordinary symptoms and ailments. When you need care around the clock, search Sniffle for your own provider or find one in your state who’s online right now. 

Providers can also treat patients who are further away from their office, giving them greater access to patients in their state, as well as to any patients who can’t visit an office for personal or health reasons.

Will the Sniffle app work on my phone?
Sniffle works on any web-enabled device, including desktop computers, laptops, tablets, or smartphones.
When can I schedule my appointment?
You can schedule a Sniffle visit whenever a healthcare provider is available. If your primary care provider (PCP) isn’t available at a time that you want, then you can book an appointment with any provider available at that time. The only requirement by law is that your provider must be licensed to practice in your state.
I have a medical emergency. Can Sniffle help?

Sniffle does not provide emergency care, but we do care about you! If you have a medical emergency, please close the Sniffle app, and call 911 immediately.