Congratulations on
becoming an Sniffle
member!
You’ve taken a significant step towards better health management for you and your family. This guide will help you make the most of your membership and navigate all the benefits available to you.
Getting Started with Sniffle
If you’ve downloaded the app and paid for your individual or family membership, you’re already set to go! Your account is active and ready to use. To make the most of your membership:
For Employees Enrolled Through Their Employer:
Download the Sniffle App: Available on iOS and Android. Your one-stop shop for all Sniffle services.
Log In to Your Account: Use the email provided by your employer. Follow the instructions in your welcome email to set your password. Tip: Enable biometric login for quick, secure access.
Complete Your Profile: Add all family members covered under your plan. Input any relevant health information for personalized service.
For Sniffle Benefits Members Outside of Employer
Explore the App: Familiarize yourself with all available features and benefits.
Update Your Profile: Ensure all your information is up to date. Add family members covered under your plan.
Start Using Your Benefits: Access your digital Sniffle Benefits card. Begin exploring services like Sniffle AI Diagnosis, virtual visits, and more.
How to Use Your Sniffle Benefits:
Dental Care
Find a participating dentist through the app. Show your digital Sniffle Benefits card at appointment. Enjoy 15-50% savings on services.
Vision Services
Locate participating optometrists and eyewear retailers. Present your digital card for 10-60% off services and products.
Prescription Discounts
Use the app to compare medication prices at local pharmacies. Show your digital card at checkout for up to 85% savings.
Lab Testing and Imaging Services
Find participating facilities through the app. Present your digital card for 10-80% off lab tests and 40-75% off imaging.
Behavioral Health Counseling
Schedule sessions directly through the app. Connect with licensed professionals via video call.
Increased Earning Potential
Expand your practice without increasing overhead costs. Tap into the growing demand for virtual care services. Diversify your income streams.
Using Sniffle AI Diagnosis: Your AI-Powered Health Assistant
1
Access Sniffle AI Diagnosis through the “Symptom Checker” in the app
2
Input your symptoms and answer the adaptive questionnaire
3
Connect with a healthcare provider via video call
4
Receive diagnosis, treatment plans, and prescriptions as needed
Remember: Sniffle AI Diagnosis is a tool to help inform your decisions, not a replacement for professional medical advice.
Virtual Care Visits: Access to Healthcare Providers
Select “Book A Virtual Visit” in the app
Schedule an appointment with healthcare provider
Connect with a healthcare provider via video call
Receive diagnosis, treatment plans, and prescriptions as needed
Maximizing Your Prescription Savings
Go to the main page and scroll down on app
“Use the Search and Compare Rx Prices” button to look for prices at different pharmacies in your area
Show your digital Sniffle Benefits card at the pharmacy for discounts
Invite Family and Friends Share the benefits of Sniffle:
Go to the “Referral” section in the app to access your referral code
Enter your friend or family member’s contact information
They’ll receive an invitation to try Sniffle
Remember, there’s no limit to how many people you can add to your family plan!
Getting Help
24/7 Member Support: Access through the “Help” section in the app
Sniffle AI Diagnosis: For complex healthcare navigation needs
FAQ Section: Find quick answers to common questions
Maximizing Your Membership
Regular Use: The more you use your benefits, the more you save
Stay Informed: Check the app regularly for new features and benefits
Preventive Care: Use your benefits for regular check-ups and screenings
Frequently Asked Questions for Sniffle Members
How do I access my digital Sniffle Benefits card?
Your digital card is available in the “Benefits” section of the Sniffle app. You can easily display it when needed or add it to your digital wallet.
Can I use Sniffle Benefits alongside my regular health insurance?
Yes, Sniffle Benefits complement your regular insurance. Use them for services not covered by your primary insurance or to reduce out-of-pocket costs.
How do I find healthcare providers who accept Sniffle Benefits?
Use the “Find a Provider” feature in the app to locate participating doctors, dentists, and specialists in your area.
What should I do if a provider doesn’t recognize my Sniffle Benefits card?
Show them the information on your digital card and ask them to call the provider support number listed. Our team can assist with verifying your benefits.
How do I schedule a virtual visit?
Go to the “Virtual Care” section of the app, choose either on-demand care or schedule an appointment, and follow the prompts to connect with a provider.
Is there a limit to how often I can use my Sniffle Benefits?
No, there are no usage limits. You can use your benefits as often as needed.
How do I use Sniffle AI Diagnosis, the symptom checker?
Access Sniffle AI Diagnosis through the “Symptom Checker” section in the app. Input your symptoms, answer the questions, and review the assessment provided.
Can I add or remove family members from my plan?
Yes, you can manage family members in the “Profile” section of the app. For employer-provided plans, contact your HR department for any changes.
How do I find the best prices for my prescriptions?
Use the “Pharmacy” section of the app to search for your medications and compare prices at different pharmacies in your area.
What if I need help understanding my benefits or have questions about a service?
Contact our Sniffle AI Diagnosis team through the app or call the member support number. They’re available 24/7 to assist you with any questions or concerns.
How do I submit a claim for reimbursement?
Contact our Sniffle AI Diagnosis team through the app or call the member support number. They’re available 24/7 to assist you with any questions or concerns.
Can I use Sniffle Benefits when I’m traveling?
Yes, you can use your benefits anywhere in the U.S. Use the app to find participating providers in your current location.